Privacy Policy

Arrival & Departure Policy

  • Check-in - 12:00 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

  • Check out - 11:00 Hours Late check-outs are available on request and subject to availability.

  • A recent Government notification requires guests to present proof of identity at the time of check-in. Guests are requested to carry with them the required document during their travel. In India the major documents, from which one can show at the time of checking-in at a hotel are Voter's ID card, Aadhar Card, driving license, passport any other documents issued by the government of India. One thing that everyone should keep in mind is that though PAN card is a photo id proof, it cannot be shown as an ID card at the time of checking-in.

  • All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

  • Reservation must be cancelled 48 hours prior to the planned date of arrival. Reservations cancelled within 48 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge.

Child  Policy

  • Two children, up to 8 years of age can stay in the parent's room at no additional charge. However, a maximum of one extra bed can be placed in a room.

  • One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided that is chargeable.

  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate.

Vista & Company Policy

At Hotel  Vista Palace we endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences around the world. We value your business and your faith in us in delivering you a superior level of service.
We recognize that privacy is important to our guests, and hence Hotel  Vista Palace  Privacy Policy explains our practices regarding the personal information we collect when you visit our hotels, restaurants, our website when you fill up a form and become a member of our loyalty program.

You're Consent

We request you to carefully read this Privacy Policy and Terms and Conditions under the Legal tab before sharing personal information with us. By visiting our websites, we assume, your acceptance of the practices described in this policy document.

Should you want to Opt out

If we possess your contact information, we may want to keep you posted about our products, services, and events, through email. Should you prefer not to keep up to date with Hotel Vista palace  news and latest information on services and receive such marketing materials, please send an email to.
Further, a user may withdraw the consent given to Hotel Vista palace  on the website by communicating the same to us in writing. However, such withholding of information or withdrawal of consent may result in Hotel Vista palace  not being able to provide services and facilities and Hotel Vista palace  reserves its right to take appropriate action with respect to any obligations or in relation to any contract under which such personal information was sought.
We will update your preferences as soon as reasonably practical. However, do note, if you opt-out of Hotel Vista palace  emailing list, as described here, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information, prior to the date of your opt-out request.

This Privacy Policy covers the following areas relating to the privacy of information provided by you:

  • PERSONAL INFORMATION COLLECTED BY HOTEL VISTA PALACE

  • PURPOSE OF COLLECTION OF PERSONAL INFORMATION BY HOTEL VISTA PALACE

  • TRANSFERRING YOUR PERSONAL INFORMATION

  • NON-PERSONAL OR ANONYMOUS INFORMATION COLLECTED BY HOTEL VISTA PALACE

  • LINKS TO WEBSITES OF THIRD PARTY MARKETERS

  • PROTECTION OF YOUR PERSONAL INFORMATION

  • HOW LONG DOES HOTEL VISTA PALACE RETAIN YOUR PERSONAL INFORMATION

  • POLICY MODIFICATIONS

  • DATA PRIVACY ISSUES AND WHOM TO CONTACT

  • OTHER HOTEL VISTA PALACE POLICIES

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